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Coronavirus Update: July 29, 2020

Below are dates of suspended service by cruise line and provided links to each line's policy covering future cruise credits (FCCs) and refunds on cancelled sailings. We have also provided links to relaxed cancellation terms for bookings on future sailings.

In general, cruise lines are offering generous incentives to customers who accept future cruise credits (FCCs) in lieu of a refund on a sailing that has been cancelled by the cruise line. These FCCs can be applied to a future cruise on the same line and booked at with Mundo Travel Group's discounted rates. Due to a backlog of refund requests, it may take cruise lines up to 90 days after the cancellation date to refund customers. No further action is needed if the booking is cancelled and it is not necessary to contact Mundo Travel Group.

AmaWaterways

American Cruise Lines

American Queen Steamboat Company

Avalon Waterways

Azamara

Blount Small Ship Adventures

  • Cancelled sailings: all departures through 2020 and 2021

  • Refunds will be provided for sailings that have been cancelled by the cruise line

Carnival Cruise Line

  • Cancelled sailings: all departures through September 30; Carnival Spirit and Carnival Splendor through October 29; Carnival Legend through October 30; Carnival Mardi Gras through January 30, 2021; Carnival Breeze November 7, 2020 through March 7, 2021; Carnival Imagination and Carnival Inspiration through April 19, 2021; Carnival Magic March 13, 2021 through May 3, 2021; Carnival Fascination through January 9, 2022; Carnival Sensation March 3, 2022 and March 7, 2022; Carnival Sunrise through October 19, 2020 and October 9, 2021 through April 30, 2022 (excluding the March 5, 2022 sailing);  Carnival Radiance through November 1, 2020, select sailings May 2, 2021 through April 29, 2022 and December 23, 2021 and December 28, 2021 departures

  • Future cruise credit or refund policy for sailings that have been cancelled by the cruise line (use the form provided to choose FCC or refund)

  • Health & Sailing Update

Celebrity Cruises

Costa Cruises

CroisiEurope

Crystal Cruises

Crystal River Cruises

Cunard Line

Disney Cruise Line

Emerald Waterways

Gate 1 River Cruises

Holland America Line

Hurtigruten

MSC Cruises

Norwegian Cruise Line

Oceania Cruises

P&O Cruises

Paul Gauguin Cruises

  • Cancelled sailings: all departures through July 31

  • Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.

  • Health & Safety Update

Ponant

  • Cancelled sailings: Le Champlain through 6/7/2020 and departures 8/19/2020 through 10/27/2020, Le Bellot through 6/30/2020, Le Boreal through 6/30/2020 and the 9/25/2020 departure, Le Laperouse through 7/17/2020, Le Lyrial through 7/24/2020 and the 10/23/2020 departure, Le Bougainville through 7/28/2020, Le Dumont D’urville through 9/8/2020,  Le Jacques Cartier through 9/13/2020, Le Soleal through10/9/2020, Le Ponant through 10/27/2020 and  L’Austral through 10/31/2020

  • Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.

  • Worry-Free relaxed cancellation policy for bookings on future sailings

  • Health & Safety Update

Princess Cruises

Pullmantur Cruises

Quark Expeditions

Regent Seven Seas Cruises

Ritz-Carlton Yacht Collection

Riviera River Cruises

Royal Caribbean International

Scenic Luxury Cruises & Tours

Seabourn

SeaDream Yacht Club

  • Cancelled sailings: all departures through August 2020

  • Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.

Silversea Cruises

Star Clippers

  • Cancelled sailings: select departures through September 30

  • Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.

Tauck River Cruises

  • Cancelled sailings: all departures through September 15; select departures through 2020 and 2020 tours featuring the Oberammergau Passion Play; 

  • Rebooking offers for sailings that have been cancelled by the cruise line will be communicated to affected customers.

  • Relaxed cancellation policy for bookings on future sailings

U by Uniworld

Uniworld Boutique River Cruise Collection

Victory Cruise Lines

Viking

Windstar Cruises

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